top of page

Role of SMS in Emergency...To Save People from Harm

Each sort of emergency used to require a distinct reaction. In case of an emergency such as fire alarms, different announcements, electronic communications, and other alerts play a significant role in communicating with the public. Today SMS has altered everything, particularly when it comes to the workplace. Businesses are now able to receive SMS to warn and interact with staff in case of an emergency, rapidly and efficiently.

Why It’s Important?

Many companies, so far, have not yet seen the advantages of SMS as a form of emergency SMS alert, especially if other systems already exist. For instance, a toll-free number or app which is developed specifically for reporting issues can definitely be helpful when it comes to an emergency. SMS almost always works in the occurrence of severe weather conditions or other emergencies that can make Voice Calls impossible. SMS solutions like those from HiTech Terminal Pro can further improve your success chances because they are specifically designed for emergencies and other purposes of SMS.

The Implementation as a Company

Some online sources advise keeping these steps into consideration when making a plan for a potential disaster.

  • Make a Sequence of Command

Companies generally have a varied team of individuals working every day on distinct levels. If your company generates an emergency plan, identify the recipient of your messages for the target "need to know." These may vary depending on your corporate infrastructure or condition. Ensure that you understand very-well who they are, and establish an information-transmission system based on their positions or roles.

  • Do Consider Establishing Strategies for Approval

Each emergency comes with its distinctive requirements and someone who first realizes the issue may not be the highest in the control chain. Make sure that all parties know the severe nature of emergency messages when producing an emergency plan. In addition to establishing a command chain, you should also identify which individuals are allowed to send SMS messages in emergencies to guarantee that messages are forwarded as soon as possible.

  • Concise Message with Normalize Language

To minimize confusion, make sure the SMS emergency communication is concise, clear and to the point. Decide if your company wants to create emergency lexicon. If you decide to use any shorthand for relaying texts faster, ensure that all the people involved have a good understanding of the language.

  • Ask People for Assistance Ahead of Time

Perhaps, you won't have access to all the data you need regarding the scenario because of the nature of emergencies. A text message that people are asked to answer "Yes" or "No" if they need help could be sufficient. On the other side, the message recipients also want to be aware of all they can do in the nature of emergencies. Make sure all communication requirements are obviously outlined when you make your plan. For instance, you can only choose to update your team only when new information arrives, or you can provide alerts linked to certain time increases regardless of whether or not the situation has changed. In any case, you should understand exactly what your communication team and external recipients are intending to do.

  • Setup Messages with Editable Details

It is not uncommon to lose clarity of mind during scary emergencies. Get ready for security and achievement by generating templates with dates, places and other information that can be rapidly edited and distributed. The best emergency alert system can help you find out what you are doing.

  • Practice Makes Perfect

Be mindful that without adequate preparation, even the best plans can fail. All employees should be trained in who, where, and How-to emergency protocol in order to help everyone to stay safe regardless of the situation.

30 views0 comments
bottom of page